Pembroke Regional Hospital at 705 Mackay Street in Pembroke, Ontario

Reviews about Pembroke Regional Hospital

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  By far worst experience I’ve ever had. I was put in a room in the back, actively vomiting and my condition was getting worse. Every time my friend would go up, they would constantly give her attitude and not help. They wouldn’t come when I pushed the button for help (3 times I pressed it). I was there for 5 hours before anyone came in and didn’t help me at all. The wait times are ridiculous, the nurses don’t help at all. The least they could do is ask if you need anything. But god forbid they help.
  by Megan Bartlett

  September 22, 2017
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  Took my sister in law to the hospital with a racing heartbeat. From the minute we arrived until the time we left we were treated quickly, efficiently and extremely professionally. The ER team was absolutely amazing. They worked together like a well oiled machine. We were in and out in 2 and a half hours. Listened to her concerns and responded to her request accordingly. We are truly grateful for the care we received.
  by Paula Sherban

  September 18, 2017
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  I spent 6 hours waiting in Emergency before seeing a doctor. I was told that my case wasn’t as serious although I expressed that I wanted to make sure I didn’t have pneumonia as I was coughing up brown mucus. Nevertheless I was put at the bottom of the list and the entire rotation of patients there went ahead, people who came after and I wasn’t left waiting. I was very polite and only asked once about how long I may have again. Subsequently I did have pneumonia requiring antibiotics, inhaler and other stuff. No surprise there. The doctor was very professional and friendly but the staff they have or whatever management is so poor. I worked as a clinical manager in private/public hospitals in Trinidad and never saw that level of incompetence. I almost want to say hey do you need help so things could have moved faster. In a third world country such as Trinidad and Tobago we have far more competent and efficient people working in our health care industry, specialists and family doctors all free and we are a Tiny island!
  by Sanjay

  May 16, 2017
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  I had never been to this emergency room before. I went in late night and waited about 2 hours to see the doctor on duty. From the RN at triage right through to seeing the doctor, all staff showed professionalism and kindness. Dr. Quirt diagnosed my illness and gave me prescriptions necessary to aid in healing. I was given instructions on using a puffer as I had never needed one previously so had no clue. A Respiratory Therapist, Janet, I believe, showed me how to administer. I am totally satisfied with my experience at this hospital. Thank you very much for the high quality healthcare I received!
  by Suzanne

  March 04, 2017
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  First time in that hospital last week, from the registration ladies to Lisa?? in the Molecular department, Dr. Murphy & staff in ER, were excellent & very knowledgable!...Also within a few days a follow up/further testing was booked & a recommended specialist will follow...so I was totally satisfied/appreciative of these over worked miracle workers!! Keep smiling!
  by Joanne Fink

  February 07, 2017

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